PRIVACY POLICY:
This is the factory direct website of Oz Theatre Screens.
Our postal address is Po box 159, Ormeau, Qld, 4208

We can be reached via e-mail at support@projectorscreens.com.au
or you can reach us by telephone at (07) 3804 6869

For each visitor to our Web page, our Web server automatically recognizes no information regarding 
the domain or e-mail address.

We collect the e-mail addresses of those who communicate with us via e-mail, user-specific information 
on what pages consumers access or visit.

The information we collect is used for internal review and is then discarded, used to improve the 
content of our Web page.

With respect to cookies: We use cookies to store visitors preferences, alert visitors to new areas 
that we think might be of interest to them when they return to our site.

If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail 
at the above address.

If you supply us with your postal address on-line you will only receive the information for which you 
provided us your address.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from 
us with information regarding orders they have placed on-line.

We do not share, sell or give away the email addresses of our customers with any other organisations.  

With respect to Ad Servers: We do not partner with or have special relationships with any ad server 
companies. 

Upon request we offer visitors the ability to have inaccuracies corrected in contact information, financial 
information, transaction information.

Consumers can have this information corrected by sending us e-mail at the above address, calling us
at the above telephone number, writing to us at the above address.  

With respect to security: We have appropriate security measures in place in our physical facilities
to protect against the loss, misuse or alteration of information that we have collected from you at our 
site.

If you feel that this site is not following its stated information policy, you may contact us at the above 
addresses or phone number.

Orders and backorders. Once an order is placed on our system  it is processed and appropriate steps are put in place  to ensure a short lead time. However, in some instances products such as LCD and Plasma panels can be out stock. Your order will then placed on back order and may not be cancelled for any reason. If you are unsure about stock levels on certain items please email or call us to inquire. If the manufacturer is out of stock and we have located a distributor that has the product in stock, we can arrange for the product to be shipped to you, usually at the same freight price you have already paid. At times it will cost more and we will normally, under most circumstances absorb these extra freight costs. (conditions apply)
If you need the product urgently please contact us on (07) 3804 6869 and we will provide you with the stock level, the stock level may not be accurate as it does fluctuate. Delays can and do occur, so please be patient.

This policy is also viewable at our online store.

Lead Time: General lead time for screens is usually 2-5 days, custom home theatre screens 3-10
days.

Warranty: All products such as projectors and associated AV gear carry their usual factory warranty of
12 months to 2 years. The range of fixed frame screens we offer carry longer warranties, 6 and 10 
years. Please contact us for specific warranty details if not listed with the product information at 
support@projectorscreens.com.au